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Privacy Policy

WE HIGHLY ADVISE THAT YOU REVIEW THE TERMS OF USE AND PRIVACY POLICY BEFORE UTILIZING THE BESTCASINOHALLS.COM HOTEL LISTING PLATFORM OR ANY RELATED WEBSITE, APPLICATION, OR SOFTWARE.

These components, known collectively as "the Services," which include the bestcasinohalls.com platform, websites, applications, and software, are all encompassed by this Privacy Policy.

The policy details the types of information we gather, our methods of collection, and how we utilize, manage, and possibly disclose this information during the provision of our services. If you have any inquiries, please do not hesitate to reach out to us via email.

How We Collect and Use Information

As a visitor, you can explore the Services without supplying extra information, except for what is detailed in the "Information Collected Automatically" section and your date of birth. BestCasinoHalls members who wish to use the services must log in, which requires submitting authentication information such as your username, password, or BestCasinoHalls membership ID. During your use of our services, some information is collected automatically. Additionally, you have the opportunity to enrich your experience by voluntarily providing further details. Note that certain services require specific information for access. We may also enhance our understanding of your needs through data sourced from commercially available or public datasets.

The Information You Provide Us

Using the Services is free of charge.

When you interact with our Services, we collect various pieces of information from you, including:

Account Registration Details: Your date of birth, BestCasinoHalls username, and password.

Transaction Information: We collect details about transactions made through a third party, such as the type of item purchased. We do not directly receive any billing or payment information.

Demographic Data: Information about your gender and age.

Social Media Interactions: When you interact with our Services via social media, we may access information from your social media profile if you have enabled this in your privacy settings.

Loyalty Program Information: For those who join or are members of the BestCasinoHalls loyalty program, we monitor activities related to your use of the Services, including purchases and rewards earned.

Contest or Survey Information: We gather data you provide in contests, surveys, or similar activities, which may include your name, contact information, and details like age, photos, hobbies, interests, and profession.

User-Generated Content: You may choose to share information through interactions within the Services, such as gameplay, comments, reviews, support requests, or posts. While support inquiries are kept private, all other types of interactions are public, so privacy should be considered.

Correspondence: Insights may be derived from any communications you send us, encompassing all the information mentioned above and any other details described in this privacy policy. This includes any queries or messages you may send about the Services or our Privacy Policy.

Information Collection

As you engage with our Services, whether through third-party sites, apps, or while playing games at BestCasinoHalls, we observe your activities to better understand your interactions with our offerings. We collect a broad range of information, including device IDs and Internet Protocol (IP) addresses—which provide a rough estimate of your location—types of browsers, the web pages you visit and exit, your browsing history, specifics about your device and browser, number of clicks, and other related traffic data. We monitor the duration you spend on specific pages, any transactions you perform, and the timing of these activities. In the event of errors, we document when they occurred, which feature was affected, the status of the application at that time, and any content being processed or transmitted. This data helps us enhance our Services, understand user engagement, and improve our communications, which includes making recommendations for other products or services and offering customer support.

With your permission, we might also gather precise location data using GPS, Wi-Fi, and other device technologies, as allowed by law and based on the settings of your mobile device or app. You may receive push notifications from us depending on your settings.

Additionally, we acquire information from various external sources that supply the types of data previously mentioned. This may include publicly available data from governmental agencies, information bought from data vendors, and data from third-party services and organizations. For example, we may collect information from your interactions with our services on social media or other platforms.

We may also process data in aggregated or anonymized forms. It's crucial to understand that this Privacy Policy doesn't cover such aggregated or anonymized data, as we may use and share this type of data for any purpose, given it doesn't specifically identify you or any other individual.

At present, we do not act on do-not-track signals from web browsers. For additional details about this, please see the "Cookies and Tracking" section of our policy.

Using Your Information

We leverage the information we collect to enhance and expand our business operations. Beyond our own products and services, we might present offerings from third parties and partners that align with your interests. Here's how we might use your information:

Service Improvement and Personalization: We aim to continuously improve and personalize our services to make them more user-friendly, reliable, and secure. This includes verifying your identity, resolving service issues, and troubleshooting technical problems.

Communication: With your consent or as required by law, we communicate with you about updates to our products, services, promotions, events, and those from our partners and affiliates. Additionally, we might send you personalized advertising across our and external platforms, respond to your inquiries and feedback, and conduct customer satisfaction surveys or research.

Service Analysis and Enhancement: We analyze how our services are used to innovate and enhance our offerings. This includes developing new products or services, conducting analytics, and detecting and preventing fraud or misuse of our services.

Legal Compliance: We use information to comply with legal and regulatory obligations.

Protection of Rights: The information helps us protect the legal rights, privacy, safety, and property of our company, our affiliates, you, and others.

International Data Transfer

Our Services are managed and operated from the United States, and we collect information that may be stored and processed in any country where we operate or engage service providers. By utilizing our Services, you consent to the international transfer of your information to countries outside your country of residence, including the United States. Please be aware that data protection laws in these countries may differ from those in your home country. Under certain conditions, your personal information may be accessible by courts, law enforcement, regulatory bodies, or security authorities in these countries.

You have the right to request access to, modification of, deletion of, or updates to your personal information. Please specify the details of the personal information you wish to access, modify, delete, or update in your request. We will conduct necessary verifications to protect your security before proceeding with your request. We aim to respond to your requests promptly and in accordance with applicable data protection regulations.

How to Contact Us

If you have questions about our privacy practices or how bestcasinohalls.com manages your confidential data, please feel free to reach out. You can contact us through the following method:

Email: [email protected]

Email Security Reminder: Please note that email communication is not always secure. To safeguard your privacy, we advise against including sensitive information in your email messages.

Account Termination: You are free to close your account at any time. However, please be aware that we may need to retain certain information about you after your account is closed due to legal requirements. In some cases, legal obligations may prevent us from fully deleting your personal data. If you need to delete your account or have concerns regarding your personal information, please contact us at [email protected] for assistance.

Cookie Management: Users can control cookies through their web browser settings. You have the option to disable or delete specific cookies, allow cookies from certain websites while blocking others, or block all cookies entirely. Please be aware that disabling cookies might affect the functionality of certain services, making them less effective or inoperable. If you clear your cookies, any opt-out settings previously enabled in your browser might be reset.

Opting Out of Targeted Advertising: Some of our partners are members of the Network Advertising Initiative, which offers a straightforward way to opt out of targeted advertising from participating companies. For more details on how your data is utilized for targeted advertising and instructions on how to opt out, please visit the appropriate links.

Google Analytics: For comprehensive information on how Google Analytics handles your data and what options you have, please visit their official site.

Mobile Applications: There's a difference between how websites and mobile applications handle data, with the latter sometimes requiring additional steps to opt out of interest-based advertising. You can explore the rights within your mobile applications and adjust your device's settings to manage these preferences.

Stopping Data Collection via Mobile App: To cease the collection of your data via a mobile application, simply uninstall the app from your device.

Location Data: If you have previously agreed to share your location data with us, you can withdraw this consent by adjusting the settings within the bestcasinohalls.com application. Please note that this may impact your full access to our Services.

Push Notifications: If you opt into our services, be aware that push notifications may be sent to your device. You can adjust your preferences for these notifications within your mobile device's settings.

SMS Notifications: If you have subscribed to receive SMS notifications from us, you can unsubscribe at any time by texting "STOP" to the number associated with our SMS program. Following your request to opt out, a confirmation message may be sent to you.

Email Subscriptions: If you have received an invitation to join bestcasinohalls.com and prefer not to receive future invitations, or if you wish to unsubscribe from our email communications, please contact us at [email protected]. You can opt out of receiving emails from us at any time.

Sharing Your Information

We reserve the right to share certain types of information with third parties under the following conditions:

If you specifically request or consent to such disclosure.

To facilitate the completion of a transaction you have initiated.

When necessary to comply with legal obligations, respond to governmental inquiries, enforce our agreements, or protect the rights, safety, and property of our company, affiliates, and others, including in efforts to prevent fraud.

In the event of a sale, transfer, or change in ownership of our company or its assets, where customer information may be included as part of the transaction.

We may also share your information with our agents, vendors, or service providers who perform services on our behalf, such as processing payments, delivering emails, managing marketing or advertising activities, ensuring security and performance, maintaining accounts, and providing customer support.

Your data may be shared with our affiliated companies as part of achieving our objectives in accordance with our Privacy Policy. Be aware that third-party platforms like social media or gaming services may collect data from your interactions with our services, particularly in areas such as high scores and leaderboards.

We do not sell your personal information. Nevertheless, we permit third parties to collect information through our services for use in interest-based advertising across various platforms, tracking your activity across different websites and services. Please note that our Privacy Policy does not govern the information practices of these third parties.

Cookies and Tracking

Whenever you utilize our Services, we automatically collect data. This process involves placing specific data files known as "cookies" on your computer or mobile device, either by us directly or through third parties such as Google and Apple. These technologies, which include cookies, other forms of local storage, and similar mechanisms, are designed to enhance the quality of our services, provide personalized recommendations, and improve your overall experience on our platforms.

Cookies are small text files saved on your device that provide insights into your login sessions and interactions with our services. We also use other local storage methods and similar technologies to gather comparable information. Our use of cookies allows us to track user activities, remember personal preferences for future visits, and ensure personalized interactions. These cookies remain on your device until they expire unless they are manually deleted.

Cookies are essential for the proper functioning of our services. Some cookies are deleted automatically when you close your browser. For more detailed information on cookies and their functions, you can visit resources such as www.allaboutcookies.org.

Our website permits certain third-party services to set cookies, which enable comprehensive data collection regarding your interactions with our services. These third parties may track your behavior across various online platforms and devices over time. By using our services, you consent to these third parties employing cookies for marketing and analytical purposes.

Advertisers and ad networks utilize various third-party advertising technologies, including tracking technologies, to serve targeted ads across our services and other online platforms. These technologies may operate across multiple devices. During the advertising process, your device may receive specific third-party cookies. Third-party advertising companies may use Pixel IDs, also known as clear GIFs or beacons, to aid in managing and optimizing online advertisements. Beacons function to identify banner ads that direct users to specific websites by recognizing the browser's cookie when it accesses a page containing the beacon.

For guidance on opting out of targeted advertising from companies involved in industry self-regulatory programs, please refer to the “Accessing Your Information and Your Rights and Choices” section mentioned earlier.

For further details regarding your options and how Google Analytics manages your data, please visit: https://policies.google.com/technologies/partner-sites.

Data Retention, Security, and Integrity

Our platform utilizes a comprehensive approach to safeguard your data, incorporating administrative, technological, and physical protections. It is essential that you maintain the confidentiality of your login credentials and avoid sharing personal information through insecure channels like email or instant messaging. Despite our strong security measures, please be aware that no method of data transmission over the internet is completely secure. Therefore, we cannot guarantee absolute security and cannot be held responsible for unauthorized access, hacking, data loss, or other breaches.

External Website Links

Our platform permits third parties to share links to their websites or to connect with our services. However, we do not have control over the security and privacy practices of these external websites. We advise you to review the privacy policies of these websites before providing any personal information.

Children's Privacy

Our platform is strictly for individuals who are 21 years of age or older. We do not permit individuals under 21 to register or use our Services, and we strongly discourage minors from providing personal information, such as names, addresses, phone numbers, and email addresses. If a child under 13 has inadvertently provided us with personal information, parents or legal guardians can contact us at [email protected] to request its removal. Please provide the account details your child used.

Geographical Restrictions

The Services are intended exclusively for residents of North America, excluding those in the state of Washington. Access from Washington state or from locations outside North America is not authorized. We do not intentionally collect personal information from individuals outside the United States or Washington. We reserve the right to modify this Privacy Policy at any time, which may include restricting access from certain regions.

Changes to the Privacy Policy

Please be aware that our Privacy Policy may be updated at any time at our discretion. If there are any changes, we will update the "Current" date mentioned above and post the new version on our site. We encourage you to review the Privacy Policy regularly to stay informed about our privacy practices.

Extra Jurisdictional Rights

Your California Resident Privacy Rights

If you are a resident of California, you have specific rights regarding the sale of your personal information to third parties for direct marketing purposes. You can withdraw your consent at any time by contacting us at [email protected]. In addition, we use cookies to collect data about your usage of the Services, which may be shared with third parties, including some that are members of the Network Advertising Initiative (NAI). This initiative provides an option for users to opt out of targeted advertising. For more information on this, please visit http://www.youronlinechoices.eu or https://www.networkadvertising.org. California consumers can also opt out of the sale of their personal information by all participating companies through the Digital Advertising Alliance's portal at www.privacyrights.info.

We are committed to not selling the personal information of individuals under the age of 16.

Disclosure of Personal Information

For operational business purposes, we disclose specific personal information to third parties:

Service Providers: Names, contact details, and social media profiles are shared with service suppliers and marketing-related providers to deliver tailored marketing materials.

Legal and Safety Compliance: Information is shared with social media networking sites and public security agencies or other legal institutions for safety and compliance with legal requirements.

Regulatory Compliance: State-issued identification, audio and video recordings, financial data, biometric data, and location information are disclosed to various service providers and legal authorities to facilitate services and ensure legal compliance.

Engagement and Personalization: Online activity data and individual identification are shared with social media platforms to enhance user engagement and personalize services.